Job Description Job Description Housekeeping Supervisor * Lead by Example - Utilize your expertise in housekeeping to support managers and team members by providing training, coaching, and assistance with various tasks such as cleaning and inspecting. * Attention to Detail - Maintain a keen eye for excellence throughout the hotel, offering suggestions to management and aiding in staff training. Monitor supplies and expenses to achieve departmental financial goals. * Master Scheduler - Create work schedules based on business needs, accommodating special guest requests and employee time off. Adapt work assignments as necessary to ensure team satisfaction and exceptional guest service. * Safety First - Train your team to prioritize safety and efficiency following OSHA guidelines. Recognize when to report maintenance or security issues promptly. Compensation: $20 - $22 Responsibilities: * * Train and mentor new housekeeping staff in Fairport, NY, US on proper cleaning procedures and customer service standards. * Perform regular inspections of guest rooms and public areas in Fairport, NY, US to ensure cleanliness and compliance with hotel standards. * Develop and oversee housekeeping schedules for Fairport, NY, US to ensure efficient workflow and adequate coverage. * Manage inventory and procure housekeeping supplies as needed in Fairport, NY, US to maintain stock levels and adhere to budget guidelines. * Address guest complaints and requests promptly and professionally in Fairport, NY, US to enhance the overall guest experience. Qualifications: * * The ideal candidate for the Housekeeping Supervisor position in Fairport, NY, US should have at least three years of progressive experience in the hotel industry or a related field. * Prior supervisory experience is preferred for this role to effectively lead the housekeeping team. * Proficiency in using various housekeeping equipment and tools is required, with a preference for candidates with a high school diploma or equivalent. * Ability to perform medium work, including lifting up to 50 pounds occasionally and 20 pounds frequently or constantly, is a necessary physical requirement for this position. * The Housekeeping Supervisor must be able to stand for long periods, walk long distances, and perform physical tasks such as kneeling, bending, stretching, and reaching. * Candidates should be prepared to work under variable temperatures and noise levels, sometimes requiring long hours and multitasking abilities. * Excellent communication skills are essential, including fluency in reading, writing, and speaking English to effectively communicate with the team and guests. About Company When you become part of the Woodcliff team, you enter into a rich tradition of extraordinary hospitality that spans over 35 years. We are dedicated to fostering an environment of support and respect, where our team members are inspired to tap into their innate professional abilities and excel in their careers while genuinely enjoying what they do – serving our valued guests. **As of April 2024-We're thrilled to announce that Spa Woodcliff at Woodcliff Hotel & Spa has been awarded "Best New or Newly Renovated Spa" in the United States by American Spa Magazine** With a multitude of awards, we have been named the Best Hotel in Rochester. Woodcliff Hotel & Spa has a 30-year legacy of exceptional hospitality. Our iconic hotel, spa, restaurant, and golf course, are quietly situated atop the highest point in Monroe County, offering stunning views of the Bristol Hills and Rochester skyline.
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